Shipping & Returns

We now offer FREE UPS Ground or Priority Mail shipping on orders over $99 in the continental USA!

Shipping

Most orders ship within 1-3 business days of receipt. Prior to Mother's Day and Christmas, orders can take up to 10 business days to ship so please see our Holiday Delivery policy for deadlines. 

Shipping times are in addition to the 1-3 business day processing time.  Each item we sell is custom - it is not made until it is ordered.  Please don't expect your order to go out immediately upon being placed.  If you need your order by a certain date, merely contact us - we are more than happy to accommodate when we are aware of the situation.

The business day ends at 5 pm, so orders received after 5 pm EST will be considered received the NEXT business day.  If you are in a hurry to receive your order, please don’t hesitate to contact us.  If it is possible to get your items out to you faster, we will.

CONTINENTAL USA
Method	Cost	Transit Time	Notes
UPS Ground	$7 FREE over $99	1-6 business days	See UPS transit time map below.
UPS 3 Day Select	$20	3 business days
UPS 2nd Day Air	$25	2 business days
UPS Next Day Air	$30	Next business day
AK, HI, PO BOX & APO
Method	Cost	Transit Time	Notes
USPS Priority	$6 FREE over $99	2-4 business days
USPS Express	$17	1-2 business days

For orders over $99 being shipped within the continental USA, we offer FREE UPS Ground shipping.  UPS does not deliver to PO boxes, so if you specify a PO Box or are shipping to AK, HI, or APO we will use USPS Priority Mail instead. 

Need to get your order delivered quicker?  You can upgrade to UPS 3 Day Select, 2nd Day Air or Next Day Air.   Saturday Delivery is not provided and costs an additional $15.  If you specify a PO Box or are shipping to AK, HI, or APO we will use USPS Express Mail instead.

Concerned about how long it will take for your package to arrive?  Please see below to determine if an upgrade to 3 Day Select, 2nd Day Air or Next Day Air makes sense.  Please note: if you live within the 1 day Ground shipping zone and pay for Next Day delivery, you will receive it next day - via Ground.

UPS Ground Transit Time Map

International
Due to fraud and liability, we no longer ship outside the United States. If you would like to send a gift overseas, please have it shipped to your home and then send it on to the recipient.
 

Returns

We strive to provide the finest quality possible, and we want 100% satisfied customers. If you are unhappy with your purchase for any reason, please contact us within the first 30 days and we will either fix it or refund your money.   If the mistake was ours, we will even reimburse the cost of shipping  back to us.

If your item breaks or needs to be repaired after 30 days, there is a restringing fee. See our Resizing & Repair section for prices.

Items returned to us must be in their original condition and packaging. You must include a copy of the invoice with the return.  Please send your returns in their original packaging with a copy of the invoice to:

Beaded Royalty
17 Spend-A-Buck Drive
Dillsburg, PA 17019

For your protection, please send your return items in a rigid cardboard box or bubble-padded envelope.  We recommend that you insure your package. We are not responsible for product returns that arrive to us damaged, and will not credit you for these items. Items returned to us in a standard unpadded envelope are almost certain to be damaged by the postal service.  Please allow up to two weeks for repaired/restrung items to be returned.